My Resume
Education
Pflugerville High School: Graduated 2004
Austin Community College:
Full time student between 2008 - 2012
Graphic Art Tech Associate Degree
Web Design Associate Degree.
Spirit of Halloween Sept 1st 2013 - Nov 5th 2013
Wedding Photographer Assistant Jan 2006 - Sept 2007
REFERENCES:
Available upon request
Portfolio: http://andreatolan.weebly.com/
Pflugerville High School: Graduated 2004
Austin Community College:
Full time student between 2008 - 2012
Graphic Art Tech Associate Degree
Web Design Associate Degree.
Spirit of Halloween Sept 1st 2013 - Nov 5th 2013
- Put up inventory onto shelves
- Decorated and designed a few display sets
- Maintained the electronics and animatronics
- Cashier and Customer Service
- Sales Clerk
- Helped supervise over a few employees during employment
- Answered e-mails
- Confirming and canceling orders
- Photoshop touch ups on Signs and Logos
- Sent off proofs to customers for confirmation, once approved sent them off to be processed.
- Provided information to customers who wanted to check on their orders
- Refer unresolved customer to Customer Service department to have their shipping date changed
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Ensured that appropriate changes were made to resolve customers' problems.
- Refer unresolved customer grievances to designated departments for further investigation.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Wedding Photographer Assistant Jan 2006 - Sept 2007
- Review sets of photographs to select the best work.
- Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software.
- Perform maintenance tasks necessary to keep equipment working properly.
- Enhance, retouch, and resize photographs and negatives, using airbrushing and other techniques.
- Mount, frame, laminate, or lacquer finished photographs.
- Personal Assistant to this employer, I cared not only for her photo albums but her birds as well that she sold.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchanges.
- Stock shelves, and mark prices on shelves and items.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Sort, count, and wrap currency and coins.
- Compute and record totals of transactions.
- Offer customers carry-out service at the completion of transactions.
- Cash checks for customers.
REFERENCES:
Available upon request
Portfolio: http://andreatolan.weebly.com/